Remember my failed attempts from earlier to contact my
internet provider? 15 times, according to my phone. Though, in their defense, I
actually got through the first 3 times, it's those 12 other times that the line
was disconnected. Turns out they merged customer support with their sister site
and are now operating by their number. If you think that they would've
contacted us to inform us of this critical change, then you clearly haven't
been paying attention. I had to look up the number using my computer at work.
Luckily, my boss is pretty chill about internet usage but can I just ask why,
out of everyone in the house, I'm the one who had to do this? We could've had
this number days ago if any one of the other 4 people in the house, all with
smart phones with 4G access, had taken care of this. I finally realize why our
landlord gets away with being shit, because no one here cares much for it
either. It's like they just decided to give up, though being stuck in Utah , you might be able
to forgive them.
Anyway, so I call the new number and asked the rep about the
internet outage the company had over the weekend. It was fixed over the weekend
and asked if I was sure I didn't have internet. Seriously? I told him we've had
issues with the internet before in the past and that we'd needed someone to
come out to fix our internet access, having already tried to fix it myself.
"No, that won't be necessary." he assures me. Cue 50 minutes of doing
a bunch of random shit I know won't fix it before he finally admits that we're
going to need to send someone over to check it out. But I'm sure it's all my
fault. I should've mentioned to the rep that I wasn't from Utah Utah
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